Frequently Asked Questions

Do your prices include GST?

No. All prices throughout the site exclude GST and need to be added to your total.

Do you have insurance?

Yes! We have a Public Liability insurance of 20 million dollars.

How long do you hire your castles out for?

Delivery times are between 8am and 10am, and collection is from 4pm. Anything out of these hours will incur extra charges.

What are your castle and delivery prices?

Our individual castle prices can be found on the Our Castles page, under each castle.

If you’re within 25km of the Campbelltown area, delivery is free. Delivery charges will apply if you are outside the 25km radius, depending on how far out you are.

To check your distance from us for yourself, please click here.

If you have any questions about our delivery fees, please call one of our friendly staff on 0416 129 921 and we’ll be happy to help.

How flat an area and how much area do we need?

The dimensions of each castle are on their individual castle pages. We also put out in front a safety mat which is 1m wide. The land itself can be on a slight slope, grass or concrete, (not dirt, sand, artificial grass, tennis courts, or gravel).

How does it stay blown up?

The castle is not a sealed unit. It is continually filled with air which comes from an electric blower. The blower is connected to your power supply by a sealed, heavy duty extension cord. No more than 20m from a power point. Electricity costs about 2 cents per hour.

How long does it take to set up?

It takes about 20 minutes to set up, providing access is reasonable.

How many children are allowed on the castle at the one time?

6 to 8 children at any one time. These units are designed for up to 10 years old, but one or two 11 or 12 year olds is acceptable.

How is payment made, and when?

Payment can be made by cash on the day of delivery. A deposit may be required. Please check before hiring.

What happens if it rains on the day?

If it is raining on the day, please call us 2½ to 3 hours before party start time to confirm if the party is still on. There is no cancellation fee if the driver has not left the depot. If you cancel after the driver has left then the full hire fee applies.

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Prices do not include GST.
Bookings to be paid by credit card or EFT.
Prices & availability are subject to change.

0416 129921

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